A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.Investigate and analyze patient care grievances per CMS guidelines. Investigate and analyze potential and actual professional liability claims and incidents incorporating the principles of the Michigan Model for early claims resolution. Perform clinical safety management and respond and investigate in real-time to patient safety events with serious harm, including completing staff interviews and clinical reviews, effectively communicating with staff, families and patients. Provide resources for emotional support for patie