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Los Angeles City Personnel Department
los angeles, California
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California Public Utilities Commission
San Francisco, California
Baptist Health Medical Group
New Albany, Indiana
Washington University in St. Louis
St. Louis, Missouri
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Customer Service Associate
The Customer Service Associate is responsible for managing the day-to-day processes of the call center. This position documents and resolves patient concerns and inquiries for the hospital and associated physician bills. In addition, this position will work closely with the Directors of Patient Relations on the resolution of complex patient complaints involving quality of care issues. Responsibilities: * Follows up and resolves outstanding issues related to insurance questions/payments when requested. * Coordinates with other departments when necessary in order to expedite the re
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