Working/Functional Title Collector Position Summary The Accounting Clerk II position within the Controller's Receivable Office performs work that assists in the operational activities of the Receivable’s Office, with focus on the Delinquent Receivables area, including Returned Checks/ACH.  Duties include communicating with debtors by telephone, mail, and e-mail, resolving debt issues/disputes, coordinating payment plans, managing timely follow-up actions, placing and removing holds, organizing notes in various collection systems, researching and verifying debtor data, recommending accounts for turnover to outside agencies, communicating with collection agencies and attorneys regarding account information, in addition to other miscellaneous administrative duties