Acuity is seeking Claims Representatives to promptly investigate assigned claims to determine specifics surrounding a property, auto or general liability claim. This includes phone contact with involved parties, as well as obtaining information via phone, fax and e-mail from agents, doctors, attorneys and other external parties involved in the claim. The claims investigation and evaluation process includes determining coverage under the insurance policy, evaluating liability, assessing damages, and forecasting reserves. Throughout the claim handling process, best in class customer service is expected. Upon completion of the investigation, the Claims Representative will promptly settle meritorious claims within their authority.