Reporting directly to the Chief of Public Safety, the Operations Lieutenant works directly with the Chief to advance the re-imagining process for Public Safety.Â The Operations Lieutenant will be considered a senior leadership position and assist in the administration and coordination of campus-wide public safety activities. They will oversee the process of state accreditation, POST requirements, and assist in advancing and improving operational readiness through a variety of technological updates within the department.
Provide leadership to supervisory personnel. Direct, aid, assist and instruct personnel in the proper methods of fulfilling their assignments.
Respond to all major crime scenes on campus, directing and coordinating department efforts and responsibilities.
Develop goals and objectives for line operations designed to improve services and promote quality initiatives continuously.
Participate in campus safety and welfare programs such as ALERRT courses, threat assessment teams, sexual assault response teams, and Community Living staff training.
Assist in developing policies and procedures to maintain consistent and effective operations while ensuring conformity and compliance to the Commission on Accreditation for Law Enforcement Agencies, Massachusetts Police Accreditation Commission, and the Massachusetts P.O.S.T. Commission standards.
Ensure consistent application and enforcement of departmental rules, regulations, policies, and procedures. Ensure all supervisory personnel effectively respond to all instances of neglect of duty or violations of departmental rules, regulations, policies, and procedures.
Identify and attend to department personnel's training and professional development needs, including Acadis, in-service, and other POST mandates.
Oversee the nighttime auxiliary operations of Public Safety, i.e., Safety Escort service, security officers, and student workers, BEMCO EMS
Oversee development and coordination of major university events and department-sponsored events, including, but not limited to, deployment of officers, coordination with federal, state, and local law enforcement and governmental agencies, and afteraction evaluations for future planning needs.
Periodically review written crime and incident reports to ensure completeness, accuracy, and conformity to FBI Uniform Crime Report procedures and the regulations of the Federal Campus Crime Awareness and Campus Security Act of 1990.
Maintain open communications and positive relations with the appropriate divisions and bureaus of the Waltham Police Department, the Massachusetts State Police, the Massachusetts Office of the Attorney General, and other federal and state law enforcement agencies to ensure effective collaboration on law enforcement activities.
Represent the department and the University in matters related to safety and security in order to develop relationships, create an atmosphere of mutual respect and understanding, and maintain open communication.
Represent the department and Chief in meetings with student groups, the various components of Student Life, General Counsel, Facilities Administration, other administrative and/or academic departments.
Maintain an active and visible presence within the university community and actively participate with relevant university committees.
Promote good relations between the University, The American Coalition of Public Safety (Formerly the New England Coalition of Public Safety), and all members of the department; strengthen cooperation and teamwork at all levels; build morale, foster an attitude of recognizing goals, and work with personnel to achieve them. Foster a diverse, inclusive and equitable culture to promote public safety, understanding and respect across all facets of campus life.Â
Uphold equal-opportunity and anti-harassment policies.
Meet periodically and jointly with the Chief and union officers to facilitate communications.
Maintain a thorough knowledge of the collective-bargaining agreement and serve as a resource for supervisory staff.
Resolve conflicts and maintain open communication with patrol personnel.
Assist the Chief in the development of problem-solving policies and strategic and long-range planning; initiate training areas related to established strategic and long-range plans and community and departmental needs.
Initiate and/or work with the members of the department and the university community in defining and implementing problem-solving techniques related to law-enforcement service delivery.
Physical/Environmental Demands: Physical demands are those in excess for sedentary work; must be able to remain on feet for extended periods of time, stoop, kneel, crouch, lift, carry, push, pull, climb stairs, balance, walk, and run; must be able to access all facilities on foot; must be able to conduct visual surveillance of individuals and surroundings; must be physically able to operate and communicate using a variety of machines and equipment including baton, automobile, office equipment, radio, telephone, etc; work includes considerable exposure to unusual elements, such as severe weather/ temperatures and loud noises; work environment involves moderate exposure to hazards and physical risks to personal safety.
Ability to work various shifts specifically evenings, nights and weekends.
Advanced studies in the safety-related field are desirable.
Ten (10)+ years supervisory experience in Law Enforcement, with strong preference given to college or university experience including 5 years of supervisory experience.
Proven experience in law enforcement technology programs - C.A.D., CJIS, CCTV, card access, COPLINK.
Proven experience as a past accreditation manager, ability to draft departmental policies and procedures.
Proven administrative and leadership skills as well as strong communication and written skills.
Ability to exercise good judgment, sensitivity to individual needs and perceptions and ability to act with tact and diplomacy.
Experience in developing training programs.
Successful completion of pre-employment medical/physical as required by the university, inclusive of drug and alcohol testing with no restrictions.
Successful completion of the pre-employment psychological examination, as determined by a qualified independent psychologist.
Successful completion of the Commonwealth P.O.S.T certified academy.
Valid Massachusetts vehicle operator's license.
Valid certification documentation for First Responder First Aid course and CPR.
Successful completion and passing of criminal background and driver history check.
Must be able to obtain and retain a Massachusetts Class A license to carry a firearm.