Legal Career Center

Legal Clinics Clerical Worker/Intake Specialist

Posting #: 4235

Department Description:
USD School of Law is one of the 84 law schools elected to the Order of the Coif, a national honor society for law school graduates. The law school's faculty is a strong group of outstanding scholars and teachers with national and international reputations and currently ranks in the top 20% (36th out of 204) among U.S. law schools in scholarly impact according to a 2018 study. The school is accredited by the American Bar Association and is a member of the Association of American Law Schools. Founded in 1954, the law school is part of the University of San Diego, a private, independent, Roman Catholic university chartered in 1949.


University Description:
The University of San Diego, a contemporary and engaged Roman Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanitys urgent challenges.


Detailed Description:
This is a part-time, temporary, non-benefit based position with an anticipated end date of Dec 31, 2024.

The USD Legal Clinics ('Legal Clinics') are a small to mid-sized law office, providing free legal services in an academic setting to low-income and underserved clients in the San Diego community. Eleven direct client services clinics comprise the Legal Clinics: Appellate, Civil, Education and Disability, Entrepreneurship, Federal Tax, Immigration, California State Income Tax, California Sales and Use Tax, Veterans, Women's, and Workers' Rights.

The Legal Clinics Clerical Worker/Intake Specialist provides critical bilingual (fluent in Spanish and English) clerical support for day-to-day operations of the Legal Clinics, with an emphasis on the new Housing Rights Project. The position also supports eighteen clinic professors, five full-time staff attorneys, and over 150 law students per year.

Duties and Responsibilities
Translating and Interpreting for Spanish-speaking callers and clients

• Interprets and translates on a daily basis for Spanish-speaking callers and clients for the eleven direct client services clinics that comprise the USD Legal Clinics.
• Provides interpretation for Spanish-speaking clients at client meetings and other activities for eleven direct client services clinics.

Training students, staff, and professors on software and procedures

• Conducts trainings for students, staff, and professors on Legal Server, the Legal Clinics' cloud-based case management system.
• Trains new law students on Legal Clinics' standing operating procedures to ease their transition into the work environment.

Direct clinical support for law students, staff attorneys, and professors

• Provides direct clinical support to the Housing Rights Project.
• Assists with preparation of case summary reviews for weekly class sessions.
• Conducts new client intakes to assist and expedite clinic intake process.
• Coordinates client document delivery necessary for case evaluation and, if accepted, working the client's case.
• Arranges for client signatures, and prepare/submit court or administrative agency filings.
• Maintains and reviews client case files in Legal Server, the Legal Clinics' cloud-based case management system.
• Attends weekly class session with professors and law students to provide clerical support.

Assist with daily operations of the Legal Clinics' front desk team

• Manages high volume of inbound telephone calls and voicemails.
• Assist with customer service experience of in-person visitors including clients, law students, and professors in a law firm professional manner.
• Interfaces with outside vendors, other USD departments, and the general public.

Special Conditions of Employment:

The University of San Diego is requiring all employees to follow our Covid-19 vaccine requirement process. https://www.sandiego.edu/onward/

Background check: Successful completion of a pre-employment background check.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.


Job Requirements:
Minimum Qualifications

• Fluent in Spanish and English (both written and verbal).
• High school diploma.
• Two years of administrative or legal support experience.
• Demonstrated skills in customer service, including problem-solving.
• Ability to communicate effectively both in person and in writing.
• Willingness and ability to learn new skills.
• Excellent attention to detail.
• Successful completion of a pre-employment background check.

Preferred Qualifications

• Familiarity with computerized case management systems for legal practice.
• Creativity, initiative, flexibility.
• Positive attitude at all times.

Posting Salary:
$22 per hour


Special Application Instructions:
Resume Required, Cover Letter Preferred Click 'Apply Now' to complete our online application and, for full consideration, please upload a resume to your application profile for the hiring managers review. You are also strongly recommended to upload a cover letter to your application profile for the hiring managers review. If you have any questions or difficulties please contact the Employment Services Team at 619-260-6806, or email us at jobs@sandiego.edu

Additional Details:
Hours: 19 hours per week

Closing date: Open until filled

Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.

The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.

The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.


Advertised: July 01, 2022
Applications close: Open until filled

To apply, visit https://jobs.sandiego.edu/cw/en-us/job/496011/legal-clinics-clerical-workerintake-specialist





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