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Collections Expert
Job Description Provide subject matter expertise on collections to minimize company risk and loss by engaging customers of delinquent accounts in a timely manner in order to avoid any credit loss. Handle customer disputes and escalated calls including credit reporting or debt disputes. Perform analysis related to settlement offers on charged-off debt across multiple product channels, complete initial analysis of new debt collection referrals, general disputes and payment history analysis. Provide servicing support for products including welcome calls for new accounts, monitoring of accounts to identify outstanding debts, complete reports to ensure client accounts are updated and reflect current information. Support other functions of the banking operations tea


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