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University Collections Coordinator
This professional staff member reports to the Senior Assistant Bursar for Collections and is responsible for the collection of past due accounts from former students in accordance with Miami University’s accepted procedures and policies, and management of inquiries from students and families (written and verbal) concerning the validity of the debt. Establish a relationship with debtors in order to collect payment in full or, when necessary, negotiate monthly payment agreements.Manage the Perkins loan cohort rate by increased communication to all Perkins borrowers who are entering repayment, as well as provide additional counseling to delinquent students on the available options to avoid default. This process involves automated phone calls and emails to approximately 100-200


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