Location: Bowling Green, KY Category: Staff Posted On: Fri Feb 12 2021 Job Description:
Primary Duties and Responsibilities The following duties are customary for this position, but are not to be construed as all-inclusive. Duties may be added, deleted and assigned based on management discretion and institutional needs. - Processing payments on invoices and grants
- Verifying and receipting monies transmitted from all departments on campus
- Reconciling daily transactions and balancing cash drawer
- Reviewing and approving refund vouchers
- Collecting delinquent accounts receivable including responding to inquiries for accounts placed with the Kentucky Department of Revenue
- Assisting students with all aspects of the BankMobile refund process while acting as a liaison between WKU and BankMobile.
- Collecting returned checks for the university and working with the County Attorney.
- Maintaining office supplies inventory
- Cashing checks for faculty, staff, and students
- Providing customer service for the front line of the Cashiers and Collections Office including answering phones and responding to emails
- Performing a broad range of administrative duties in support of the Bursar's Office.
- Possible periods of up to 2-4 hours of concentration focused on computer usage
Knowledge, Skills and Abilities Considered Essential for Success - Attention to detail and accuracy is crucial
- Excellent analytical and organizational skills
- Proficiency in data entry, typing, computer usage, calculators
- Proficient in MS Office suite to include Word and Excel
- Ability to manage multiple tasks in a fast-paced team environment while providing quality customer service to patrons
- Ability to work in stressful and difficult situations
- Ability to deal with highly confidential and sensitive material
- Ability to work both independently and in a team environment
- Excellent written and oral communication skills
Job Requirements:
- High school diploma plus at least two years of related office experience
- At least two years of experience in bank telling or cashiering or extensive cash handling experience
Additional Information:
Salary Grade: 105 Salary Range: $11.83 - $14.70/hr Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment. Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices. Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO). To request an accommodation, report/express a complaint, or ask questions regarding WKU's Discrimination and Harassment Policy (#0.2040), please contact Mr. Joshua Hayes, EEO Director/Title IX Investigator/University ADA Coordinator, via email at joshua.hayes@wku.edu or by phone at (270) 745-5121. The University is also required to investigate complaints of sex and gender-based harassment, also a form of discrimination, and has designated the Title IX Coordinator as the individual responsible for coordinating the investigation and response to such complaints. The Title IX Coordinator for the University is Ms. Deborah Wilkins, who can be contacted via email at deborah.wilkins@wku.edu or by phone at (270) 745-5396. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website. Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php Apply Online |
