Regular Full-time, Pay Grade 40 (Multiple Positions)
Coordinator II
The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for a Coordinator for the Tennessee Child Support Employment & Parenting Program (TCSEPP). Within SWORPS, the TCSEPP Coordinator functions as a case manager for a child support program funded by the Tennessee Department of Human Services (TDHS). The TCSEPP team has the mission to help non-custodial parents overcome barriers to employment in order to become stable, obtain employment, pay child support, become self-sufficient, and be an active parent in their child(ren)'s lives.
This position location is Knox and Anderson Counties (2 positions total), but will require travel to multiple counties within East Tennessee to provide coverage as needed.
The TCSEPP Coordinator responsibilities will include, but are not limited to:
Determine participant eligibility and properly assess participants' barriers and make appropriate referrals for identified barriers
Develop individual action plans for participants and provide one-on-one case management to participants to assist them with job readiness activities and emotional support and encouragement
Maintain accurate records of all participant interactions in appropriate places, i.e. TCSES, HMIS, Excel spreadsheet, etc.
Monitor participants' child support eligibility & payments; program involvement & compliance, and employment
Maintain balances of petty cash account, procurement card, and any other assigned financial information
Develop and maintain partnerships with local agencies to assist participants with barriers to employment
Attend community interagency meetings to learn about and share available resources and information
Participate in partner meetings
Provide consultation to evaluators regarding program progress
Provide regular updates to Child Support staff and attorneys on participant progress
Maintain a court presence to foster a positive relationship with the Child Support legal system and to recruit and/or enroll potential participants
Participate in job/resource fairs
Help to develop and maintain outreach materials, i.e. brochures
