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UW Medicine works to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty medical care to people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
The Dean of Medicine has an outstanding opportunity for a full-time Program Coordinator.
Under the general supervision of the Manager for the Office of Medical Staff Appointments (OMSA), the Program Coordinator is responsible for organizing and coordinating the operational efforts associated with the credentialing office. This position will coordinate numerous administrative assignments related to the overall function of the medical staff credentialing unit. In compliance with established policies and procedures, bylaws, regulations, and laws; responsibilities for the program coordinator are planned and executed with significant independence. Specifically, six Program Coordinators are responsible for all efforts associated with coordinating the processing of initial applications (approximately 400/year) for practitioners joining the UW medical staff and the reappointment process for all applications (approximately 1,250/year) for those practitioners already on the UW medical staff. It is the Program Coordinator's responsibility to be an expert, to independently advise others of the many policies and procedures associated with OMSA and the credentialing process for each of the UW Medicine facilities, which include (University of Washington Medical Center (UWMC), Harborview Medical Center(HMC), Seattle Cancer Care Alliance(SCCA), UW Neighborhood Clinics(UWNC), and Hall Health(HH).
Specialized education, training, skills, or certification:
There are two certification options available to the medical staff professional. The requirements to obtain certification are working in medical staff credentialing and privileging for a minimum of three years and pass the certifying exam. After certification, on-going education is required to keep certification. The two certification options available are:
Certified Provider Credentialing Specialists (CPCS)
Certified Professional Medical Services Management (CPMSM)
Certification provides evidence that the medical staff professional is knowledgeable in medical staff credentialing and privileging as well as has in-depth knowledge of medical staff bylaws, hospital procedures and standards, management processes and accreditation standards and can be considered an in-house expert resource.
Credentialing and Privileging:
The Program Coordinator is responsible for the review of initial applications and reappointment applications for all credentialing and privileging requests. The thorough review of each application requires; confirmation of accuracy and a detailed review of materials for completeness prior to submitting to the Credentials Committee, Medical Executives Committee and Board of Trustees of UW Medicine facilites (UWMC, HMC, SCCA, UWNC, and HH) for final review and consideration. During the review of each application (and reappointment) continuous follow up is required. It is the Program Coordinator's responsibility to resolve and troubleshoot difficulties associated with gathering the required verification responses. While maintaining the highest level of confidentiality; the Program Coordinator must ensure all applicants and reappointments are qualified for the privileges requested and all required documentation has been received; kept on file.
The Program Coordinator is fully responsible for communicating with many different levels of management within UW Medicine. Whenever a practitioner falls outside UW Medical standards (i.e. foreign medical graduates, license or malpractice sanctions, patient complaints, etc.) The Program Coordinator has the responsibility to investigate, gather information from all sources, summarize findings and provide this information to Vice President of Medical Staff, Medical Director, Department Chairs and Credentialing Committee. Accurate assessment of issues and their impact on UW Medical policies and procedures is vital to this position. The Program Coordinator also provides information and advice to departments, medical staff and program participants regarding, bylaws requirements, UW policies and privilege requirements, recommend alternative courses of action (i.e. Board Waiver for Foreign Medical Gradates, Supervisory Plan to meet UW Medicine requirements, etc.) Engage in daily interaction with a wide variety of administrative and clinical personnel in addition to those mention above would also include Office of Risk Management, Medical Staff Offices and Compliance Offices.
Gather information on pending and settled lawsuits through primary source verification with national insurance carriers and National Practitioner Database (NPDB) as required by federal law, state surplice sanctions including open and closed complaints for past 10 years as required by UW Medicine, Patient Complaints and resolution as provided by UW Office of Risk Management and verification's of Medicare and Medicaid sanctions, verification of compliance with Office of the Attorney General and other quality control agencies.
Comply with all policies and procedures to guarantee confidentiality of any information collected and entered into the database related to individuals and entities involved with the credentialing or reporting process. Communications often deal with confidential and/or sensitive issues requiring professionalism, sanctions and peer review.
Comply and enforce accreditation and regulatory standards. Ensure OMSA's credentialing process meets all State and federal laws and satisfies the Medical Centers' by-laws, meets The Joint Commission (TJC), National Committee for Quality Assurance (NCQA), and other credentialing guidelines.
Provide assistance with monitoring and reconciling the departmental Procard expense reports.
Departmental Operations and Facilitate Medical Staff Functions:
Maintain database records of appointment, reappointment, and termination dates; granted privileges; dates for sending and receiving verification's and legally required documents.
Maintain electronic and paper files for each medical staff member including copies of applications, current state licensure, certifications, hospital privileges, and letters of recommendation.
Assist with the work flow, training, and reviewing files prior to submission for Departmental and Credentials Committees review and approval for other employees.
This position requires considerable independent judgment in interpreting and applying The Joint Commission medical staff standards (TJC), National Committee for Quality Assurance (NCQA), State Laws and regulations as they pertain to the credentialing and privileging of applicants for medical staff appointment. This position independently advises the Assistant Director of OMSA, hospital medical directors, academic department chairs and others' staff of applicant's education, training, and qualifications for medical staff appointment.
This position also has to have the ability to communicate with a variety of institutions and their staff, attention to detail, organization skills and respect for confidentiality of information.
The Program Coordinator will have extensive involvement with staff, the public and/or agencies in carrying out program activities, and coordinate activities to determine consistency with department and program goals.
As a UW employee, you will enjoy generous benefits and work/life programs.
High school graduation or equivalent AND two years of experience in credentialing and privileging of medical staff OR equivalent education/experience.
Certification in Certified Provider Credentialing Specialist or Certified Professional Medical Services Management is required within 2 years of hire.
CONDITIONS OF EMPLOYMENT:
A satisfactory outcome from a criminal background verification will be required prior to hire.
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.